Job description
Would you like to participate in the development and operation of the leading mobility service provider in Central and Eastern Europe? Join a Hungarian automotive group with stable foundations, which is not only a significant player in Hungary, but also dynamically expanding in many surrounding countries! AW Distribution is the largest member of the AutoWallis group, listed in the premium category of the stock exchange, with the largest sales revenue, which handles the wholesale of Alpine, BYD, Dacia, Farizon, Isuzu, Jaguar, Land Rover, MG, Opel, Renault, XPENG, NIO, Nissan, Geely and KGM brands. We are present not only here, but also along the Adriatic, in the Balkans, and in some other neighbouring countries.
Tasks
- Responding to technical enquiries from the service network and end users in a timely manner with appropriate information and guidance
- Manage warranty cases to provide customers/dealers with a solution to any problems that might arise, with the minimum amount of effort and inconvenience.
- Develop product training sessions and deliver sessions
- Analysing aftersales data to generate reports that clearly define and communicate issues to other business functions.
- Working collaboratively with other areas of the business and partner organisations to provide technical solutions, in a timely manner
- Update existing and author new technical documents to support products and markets.
- Processes warranty claims on a timely basis for each dealer.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Resubmits all rejected claims promptly.
- Follows up on payment of outstanding claims.
- Tracks warranty parts.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Keeps informed of all factories recalls and bulletins.
- Performs other duties as assigned.
- Maintain parts business
- Checking the dealers
Requirements
- English language – advanced
- Experience in similar position 3 years
- Experience in OEM, NSC or distributor side
- Sales, Communicatioan and Negotiation skills
- PC operational knowledge – advanced
Our offer
- Attractive office work environment
- A cohesive team, a friendly environment in everyday work
- Annual (performance-based) bonus
Additional information
- Type of employment: Full-time (40 hours per week) for undefined period of time
- Place of work: Hungary or Austria
AutoWallis Plc. is committed to diversity and equal treatment. We consider every application fairly and without discrimination.