Job description
At Geely, we believe that the future of mobility should be intelligent, sustainable and accessible to everyone.
Geely Auto Group as one of the world's leading automotive groups, Geely combines global expertise with continuous innovation to create vehicles that make everyday life smarter, safer and more enjoyable. With a strong focus on advanced technology, electrification and customer-centric design, we are shaping the next generation of mobility.
Joining AutoWallis’ Geely importer team in Austria means becoming part of an ambitious and fast-growing international brand that is expanding across Europe. We value collaboration, curiosity and fresh ideas, and we believe that great achievements come from passionate people working together.
Whether you are contributing to sales, marketing, customer experience or business development, your work will help build the future of one of the world's most dynamic automotive brands.
Let's shape the future of mobility together!
Tasks
- Responding to technical enquiries from the service network and end users in a timely manner with appropriate information and guidance.
- Manage warranty cases to provide customers/dealers with a solution to any problems that might arise, with the minimum amount of effort and inconvenience.
- Develop product training sessions and deliver sessions.
- Analysing aftersales data to generate reports that clearly define and communicate issues to other business functions.
- Working collaboratively with other areas of the business and partner organisations to provide technical solutions, in a timely manner.
- Update existing and author new technical documents to support products and markets.
- Processes warranty claims on a timely basis for each dealer.
- Processes all warranty paperwork to ensure proper documentation.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Resubmits all rejected claims promptly.
- Follows up on payment of outstanding claims.
- Tracks warranty parts.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Keeps informed of all factories recalls and bulletins.
- Performs other duties as assigned.
- Maintain parts business
- Checking the dealers
Requirements
- German language – fluent
- English language – advanced
- Experience in similar position 3 years
- Experience in OEM, NSC or distributor side
- Experience in automotive industry in the Austrian market is mandatory
- Sales, Communicatioan and Negotiation skills
- PC operational knowledge – advanced
- Driving license - B
Our offer
- Attractive office work environment
- A cohesive team, a friendly environment in everyday work
- Annual (performance-based) bonus
Additional information
- Type of employment: Full-time (38.5 hours per week) for undefined period of time
- Place of work: Austria
AutoWallis Plc. is committed to diversity and equal treatment. We consider every application fairly and without discrimination.
